Privacy Policy

• Account details: name, email, phone number and role.
• Property and tenancy data: addresses, units, rent, leases and invoices.
• Verification data uploaded by you or authorized staff: photos, national ID scans, and details of household staff such as servants or drivers.
• Payment references and landlord bank details used for rent statements and service fees.
• Messages sent to our assistant Nibu.

To provide the service: managing properties, onboarding and verifying tenants, recording rent collections, issuing invoices and statements, and answering questions through Nibu.

Legal basis and any additional purposes: [To be confirmed: legal basis for processing and any further uses].

Access is limited by role. Landlords see their own properties and tenants; tenants see their own records; staff see only records assigned to them or needed for their job.

We use third-party providers for hosting, data storage and the Nibu AI assistant. [To be confirmed: full list of service providers and where data is stored]

Sharing with authorities or other parties: [To be confirmed: circumstances in which data is disclosed]. Sale of personal data: [To be confirmed: commitment on selling personal data].

We keep data while your account or tenancy is active. Period kept afterwards: [To be confirmed: retention periods for account, KYC and financial records].

You may ask us to access, correct or delete your personal data. [To be confirmed: how requests are made and response time]

Landlords who share tenant information with us should have the tenant’s permission to do so.

We use sign-in accounts and role-based permissions to restrict who can view records. Please keep your password private and tell us about any suspected misuse.

We may update this policy and will change the date above when we do. [To be confirmed: how users are notified of changes]